Refund & Cancellation Policy
At Rayan International, we aim for 100% customer satisfaction.
1. Order Cancellation
- Orders can be cancelled within 24 hours of purchase if not shipped.
- Once shipped, cancellations are not possible.
2. Refunds
- Refunds are only processed for defective, damaged, or incorrect products.
- Customers must raise a request within 48 hours of delivery by contacting us at info@rayaninternational.com.
- Once approved, refunds will be processed within 7–10 business days to the original payment method.
3. Exchanges
- Exchanges are allowed if you receive a defective/damaged product.
- Replacement will be sent after the returned product passes inspection.
4. Non-Refundable Items
- Customized or personalized items are not eligible for refund or return.